Accessibility Statement

Weiss Group makes every effort and invests many resources in order to provide all its customers with equal, respectable, accessible and professional service. In accordance with the Equal Rights for Persons with Disabilities Law, 5758-1998 and the regulations enacted pursuant to it, many efforts and resources are invested in making the necessary accessibility adjustments that will enable a person with a disability to receive the services provided to all customers, independently and equally. Accessibility to Company Offices Company offices are accessible and allow free movement to persons with disabilities – at the entrance, in the parking lot, in elevators, passages, furniture and bathrooms. Accessible Customer Service

Staff training for accessible customer service – staff have training on the topic of accessibility, we create awareness among staff and provide them with practical tools for providing accessible customer service.
Accessible call center – The call center has been made accessible in that information is conveyed in clear language and without background music.
Other means for contacting us – There are a number of additional means of contacting us:
Frontal customer service – Sunday-Thursday 09:00-18:00
Email – shalom@weissgroup.co.il
Use the ‘Contact Us’ button on the website
Send mail to: 9 Jabotinsky St. Bnei Brak, 5126418

Website Accessibility An accessible website is a site that makes it possible for persons with disabilities and older people to browse at the same levels of efficiency and enjoyment as all browsers; approximately 20-25 percent of the population have difficulties using the internet and can benefit from more accessible web contents, according to a study conducted in 2003 by Microsoft. Weiss Group believe in and act for equal opportunities in the internet arena for people with a variety of disabilities and deficiencies and people who are assisted by technology for using a computer. Information about website accessibility

This website meets the requirements of the Equal Rights for Persons with Disabilities Regulations (Accessibility Adjustments to the Service), 5773-2013.
Accessibility adjustments have been executed in accordance with recommendations of the Israeli Standard (IS 5568) for the accessibility of internet contents at an AA level and international document 0.
Tests were examined for the highest compatibility for the Chrome browser.
The site provides a semantic structure for assistive technologies and support for common operation usage patterns with a keyboard using the arrow keys, Enter and Esc to exit menus and windows.
Suitable for display in common browsers and for use on a cellular phone.
We recommend using the latest version of the NVDA screen reading software for an optimal browsing experience.
Documents or videos uploaded to the site before October 2017 may not be fully accessible. In the you event you experience such a document or video on the site, you can contact the accessibility coordinator at JNF, and we will make sure the information is made accessible to you.
Sharing information in an accessible format – The Company makes it possible for customers to receive information in accessible formats. Providing information is free of charge and intended for persons with disabilities. For applications and information on accessibility contact the Company Accessibility Coordinator whose details appear below.

Means of contact It should be noted that we continue with our efforts to improve Company accessibility as part of our commitment to allow everyone, including persons with disabilities, to receive the most accessible customer service. In the event you experience a problem or fault on the subject of accessibility, we will be happy if you could make us aware of it and we will make every effort to find a suitable solution and correct the issue as soon as we can. You can contact the Company Accessibility Coordinator, Shalom Nadiv at email: shalom@weissgroup.co.il or by phone: 03-5101508 Accessibility Statement last updated on: 28.7.2021